Monday-Friday 06:00 – 21:00
Saturday closed for self-drivers
Sunday 06:00 – 20.00
Phone: +31 (0) 181 242 190
Fax: +31 (0) 181 242 190
Stena Line Europoort Terminal
Elbeweg 91 (Beneluxhaven)
Port number 5812
3198 LC Europoort (Rotterdam)
15 minutes prior to scheduled departure time
45 minutes prior to scheduled departure time
180 minutes prior to scheduled departure time
Exceptions for class 2.1 and <23 degrees hazardous = 180 minutes before departure time
Container deliveries, including lifting
120 minutes prior to scheduled departure time
For lifting activities in Europoort, see information in section ‘Important Guidelines’.
Delivery of freight units
The delivery of any type of freight unit (both accompanied and unaccompanied) to the port of departure can only been done when a prior booking for a specific sailing has been confirmed. The freight unit will NOT be allowed entrance to the terminal without a confirmed booking.
Lift-on / Lift-off traffic for containers
Monday to Friday 07.00 – 20.00
Saturday 07.00 – 14.00
Sunday on request
According to our transportation conditions we will not do any stamp check
Plugging in reefers on the quay
There is no facility to plug-in reefers on the quay.
Transport units with dangerous substances which are being offered for shipment must be correctly placarded, according to the law, and are not allowed to be parked for more than 12 hours on the terminal.
Repairs to trailers by third parties
We will allow repairmen to make repairs on our terminal if they comply with the procedures as designated by Stena Line. If you would like your repairmen to be permitted entry to our terminal we request that you contact our Port Operations Manager Europoort. The procedures will be given to you and your repairmen, upon request.
The so-called “cargo card” system will no longer be valid.
Cut-off times for no show and late handling units:
Rotterdam – Killingholme v.v.: 4 hrs.
Rotterdam – Harwich v.v.: 4 hrs.
Demurrage & Standage conditions
Accompanied vehicles are required to leave the port immediately after arrival.
Vehicles or trailers not intended for shipment are not permitted in the ports.
Please click here to be redirected to Port & Terminal´s webpage for further information regarding
demurrage/standage conditions for trailers or other equipment that remain on the quayside for a prolonged period of time.
Click here to download the information about the parking regulation in Rotterdam and the Hague region.