If you believe that your vehicle has been damaged when in our custody you need to register your claim. Before you start make sure to have your booking number and the registration number of the vehicle you want to register a claim for.
There are two ways to register your claim:
If you have a Freight Portal account (on line booking) with us you can search for the booking directly from your account. Simply just select it from your booking
list to start the claims process.
Or if you are still using our Extranet just click this Claim link and you will be redirected to information how to register your claim.
Want to know more? Please download our user guide to the Claim Web Portal.