Check in
Contact
Weekday Containers Trailers
Mon-Fri 06:00 – 22:00 24/7
Sat-Sun 06:00 – 18:00 24/7
Phone: +44 (0)1469 542 170
Fax: +44 (0)1469 542 179
freightbooking.nl@stenaline.com
Address
C RO Ports
Clough Lane
North Killingholme
North Lincolnshire DN40 3JP
Killingholme Port
Accompanied
45 minutes prior to scheduled departure time
Unaccompanied
90 minutes prior to scheduled departure time
Hazardous
120 minutes prior to scheduled departure time
Exceptions for class 2.1 and <23 degrees hazardous = 180 minutes before departure time
The transport of live animals is always subject to weather conditions and the acceptance of this cargo is for own responsibility.
Arrival after these times cannot guarantee shipment. Recommend for late running traffic to contact the check-in at the port of departure.
Delivery of freight units
The delivery of any type of freight unit (both accompanied and unaccompanied) to the port of departure can only been done when a prior booking for a specific sailing has been confirmed. The freight unit will NOT be allowed entrance to the terminal without a confirmed booking.
Important guidelines
Information regarding the Border Control Post (BCP) can be found here.
General information on the BCPs and the changes on the 30th of April can be found in our FAQ.
General Booking Information
Cut-off times for no show and late handling units:
Hoek van Holland – Killingholme v.v.: 4 hrs.
Rotterdam – Killingholme v.v.: 4 hrs.
Parking
Storage facilities
Accompanied vehicles are required to leave the port immediately after arrival.
Unaccompanied units should be collected within 48 hours after arrival.
Vehicles or trailers not intended for shipment are not permitted in the ports.
Demurrage/Standage charges
Charges for trailers or other equipment that remain on the quayside for a prolonged period of time may be charged parking/standage charges.
At some ports, long term term rental of parking space is available. Contact port manager for details.
Information about storage cost, read here.