Check in
Contact
From 7 Jan 2021:
Mon-Thur: 08.00-01.35
Fri: 08.00-15.00
Sat: Closed
Sun 10.45-14.30 & 18.00-01.35
Opening hours week 25
Mon-Fri 08.00-00.45
Sat-Sun 09.30-13.45 & 18.00-00.45
Opening hours week 26-31
Mon-Fri 08.00-00.45
Sat-Sun 09.00-00.45
Phone: +45 96 200 283
Email: freight.gre@stenaline.com
Address
Færgevej 1
8500 Grenaa
Please note that during the period 28 February – 10 March 2021 Stena Vinga will replace Stena Nautica on the route Halmstad-Grenaa.
During this time check-in deadline for ALL units is 1 hour.
After 10 March 2021 below check-in times are applicable:
Accompanied:
30 minutes prior to scheduled departure time
Unaccompanied:
60 minutes prior to scheduled departure time
Hazardous:
60 minutes prior to scheduled departure time
Abnormal:
60 minutes prior to scheduled departure time
Important guidelines
Customs
There are customs facilities on site for import or export. Further information is available on request.
Lift On / Lift Off Traffic
Stena Line only operates a “roll on / roll off” service for unaccompanied trailers and driver accompanied traffic. On request we provide “lo / lo” facilities for unaccompanied containers.
Cut-off times for no show and late handling units – 2 hrs.
General guidelines for shipment of special units (chassis/out of gauge)
- The unit must have enough fuel to be handled at the ship and in the ports
- The breathalyzer must be disconnected before handling in the port
- The battery must to be in good condition
- Drivers instructions (in English) must travel with the unit, otherwise handling cannot be guaranteed
- The unit must have fully functional brakes
- Non-compliance with the above guidelines could lead to additional costs, which will be charged to the customer
Parking
Parking facilities
Unaccompanied units can normally be left on the quayside for up to 72 hours. After that charges may apply.
Only accompanied vehicles intended for shipment may park short term (max 2 hours) prior to check-in, no other vehicles. Vehicles not intended for shipment are not permitted in the port.
Demurrage/Standage charges
Charges for trailers or other equipment that remains on the quayside for a prolonged period of time may be charged parking/standage charges.