Stena Line has been AEO certified in Denmark and Sweden since 2009. This certification indicates that our role in the international supply chain is secure and that our customs controls and procedures are efficient and compliant. Furthermore the AEO status gives Stena Line’s customs clearance departments quicker access to certain customs procedures.
Your partner for an efficient customs clearance procedure.
Let us help you with your customs clearance procedures
Our Customs Offices
The extensive experience we have with import and export in EU countries and Norway gives our customers optimum quality service. Our employees are specialists in Customs legislation in Denmark, Sweden and Norway. Their competence is ensured by continuous education and training in the three Nordic countries.
All employees hold a licensed forwarding agent education with a focus on customs and with a subsequent diploma after completed education and examined forwarder via Danish Freight Forwarders in Denmark.
Recently we have opened a new office at the border at Svinesund (Halden, Norway). Our team is lined up to assist you with all customs services including services for your drivers. Our Denmark based team at the office in Frederikshavn is as usual prepared to support you with our customs service solutions in Norway, Denmark and Sweden.
We handle all types of declarations from all Scandinavian borders and ports of entry.
What we do:
- EU Clerance (procedure 4200)
- NCTS (T-documents)
- Unaccompanied factual arrival
- Approved consignee
Phone: +45 96 200 225
Customs Service Frederikshavn(2.3MB)
A folder regarding which customs services the Frederikshavns office offer.
We have experience of importing mainly from Ukraine but also from other countries such as China, Korea, Great Britain, Serbia and more. We handle the entire chain of the import process from arrival notification of goods, seal breaking, control of goods, import clearance and finally unloading consent. We also handle export matters mainly to Ukraine, including pre-registration.
Stena Line Karlskrona acts as a customs representative towards our customers. We also function as a clearing expedition.
What we do:
- Import – Simplified declaration, Complete declaration
- Closure of TIR Carnet /NCTS (Transit documents)
- Removal of customs sealing
- Clearance of customs ID for the account of a third party
- Completion/Neutralisation/Transmission of documents
- CMR Documents
Member of the Danish Freight Forwarders Association and the Nordic Association of Freight Forwarders. All services rendered are subject to the General Conditions of the Nordic Association of Freight Forwarders (NSAB 2015). As contracting party cf. § 3 B the conditions limits the freight forwarder’s liability for loss of, deterioration of, or damage to goods to SDR 8.33 per kilo and for delay to the amount of the freight, and for all other loss to SDR 100,000 in respect of each assignment (§ 21). As intermediary cf. § 3 C the freight forwarder’s liability is limited to SDR 50,000 in respect of each assignment and totally in the event of any one occurrence to SDR 500,000 (§ 24). For storage, the total liability is limited to SDR 500,000 for damage occurring in the same occasion (§ 25). Special attention is directed to the network clause (§ 2); claims against the freight forwarder are statute-barred after one year (§ 28); and the lien on goods (§ 14) applies to both current and previous claims.