Our customs Support department in Hoek van Holland supports customers in case of issues with customs procedures, amendments and questions. This applies to the Dutch terminals and UK terminals which are inventory linked.
The team can assist in below matters:
Dutch ports (Portbase):
- Amendment customs status ENS
- Amendments in Portbase (colli, weight, goods description)
- Add or delete a consignment in Destin8
- EORI amendment
UK ports (Destin8):
- Amendments in Destin8 (colli, weight, goods description)
- Add or delete a split in Destin8
- Assign nominated agent
Customs Service tariff can be downloaded via this link
Contact
Email: customs.supportnl@stenaline.com
Phone number: +31 174 389 344