Customs Support Department
In February 2021 we started a customs support department in Hoek van Holland.
The department can assist customers in case of problems with the customs procedures and at the terminals we are authorized to adjust the Declaration Temporary Storage (Aangifte Tijdelijke Opslag in Dutch).
This applies to both the Dutch terminals and the English terminals which are inventory linked.
Our Hoek van Holland Customs Support department can assist in below matters
Dutch ports via Portbase:
- Amend customs status
- Amend colli / Weight
- Oral conduct declaration ( ATA carnets, BAOR 302 Army doc )
UK ports via Destin8:
- Amend colli/weight
- Reset the nominated agent
Customs Service tariff can be downloaded via this link