Check in
Contact
Mon – Fri: 05.30 – 23.45
Sat: 05.30 – 23.30
Sun: 06.30 – 22.30
NOTE: Special opening hours for Christmas and New Years
Phone: +46 410-65060
Email: freight.tbg@stenaline.com
Address
Norra Nyhamnsgatan 1A
231 61 Trelleborg
Accompanied
60 minutes prior to scheduled departure time
Unaccompanied
90 minutes prior to scheduled departure time
Hazardous
120 minutes prior to scheduled departure time.
Important guidelines
Cut-off times for no show and late handling units – 2 hrs.
General guidelines for shipment of special units (chassis/out of gauge)
- The unit must have enough fuel to be handled at the ship and in the ports
- The breathalyzer must be disconnected before handling in the port
- The battery must to be in good condition
- Drivers instructions (in English) must travel with the unit, otherwise handling cannot be guaranteed
- The unit must have fully functional brakes
- Non-compliance with the above guidelines could lead to additional costs, which will be charged to the customer
General guidelines for shipments of conventional rail:
- Wagon list including wagon numbers to be provided latest 24 hours before shipment
- Information about wagon groups which cannot be separated to be provided latest 24 hours before shipment
- Out of gauge units have to be marked in wagon list as well as shipments of hazardous goods
- Coupling of wagon need to be well maintained and allow safe connection/disconnection
- The units must have fully functional brakes
- Non-compliance with the above guidelines could lead to additional costs which will be charged to the customer or postponement of the shipment
Port facilities
Restrooms