Freight news september 2016

Thoughts after the summer

Directly after the holiday period we saw that the volume increases we had for the first half year of 2016 where continuing.


I must admit that I never thought that Brexit would happen - a lesson learned. However, we don´t see any hick-ups in the market as yet and the demand remains strong.


We are constantly working with our products for our freight customers and the network sales are growing rapidly. Every fourth booking into Stena Line Freight is actually coming from another region in Europe.


I believe that working and developing areas like increased frequency, focusing on reliability and strengthening the existing route network is the right way. Our customers’ input from the market is of course essential for our product development. We know that the short sea shipping in Europe is helped by the low oil price but I also believe that our aim within sustainability and digitalization is the right target so we can be even more attractive compared with other alternatives in transportation.



The autumn is coming quickly and the best indication is the longer nights. So far, the summer temperature at the beginning of September has been a good start for an exciting autumn.


Björn Petrusson
Freight Director

Stena Line to add extra North Sea freight capacity on Rotterdam to Killingholme route

In response to demand on the routes from Rotterdam (Europoort and Hoek van Holland) to Killingholme, Stena Line is to add additional capacity by introducing a second ship from Europoort to Killingholme.


The RoRo ship Caroline Russ, has been brought in to operate three times weekly from Europoort in the Netherlands and Killingholme in the UK, with the first departure from Europoort on October 31, 2016.

The ship will join current RoRo ship, the Stena Scotia, on the route. The frequency will hereby increase to six departures per week in each direction. The Stena Scotia was introduced on the route September 2014 as a complement to the two freight ships, the Stena Transit and Stena Transporter on the Hoek van Holland – Killingholme route.


For further information please click here.

Stena Spirit ferry
Safety and Security

The recent fire on the car-deck on Stena Spirit puts a major focus on the importance of not leaving devices charging unattended. The fire was caused by a laptop charging and caused severe damage to cables, vessels hydraulic system and the steel roofing above where the lorry was parked on deck.


Stena Spirit had to be taken out of service for one and a half weeks and amongst other things 4.5 kilometres of cables that had been damaged by the heat had to be replaced. This created huge disruption for our business and our customers. Therefore we would like to take the opportunity to remind and highlight to everyone the fact that it is forbidden to leave anything charging in your car or lorry that could be a safety risk, for example a laptop or mobile. Obviously those who are causing situations like this will be responsible for all of the consequences.


Early in the morning on August 31st on the sailing from Karlskrona to Gdynia the crew on board discovered smoke on the car deck from one of the trucks. With the safety routines on board, the crew reacted very quickly and the fire was under control.


However as a result of heavy smoke, all of the passengers had to be evacuated to the outside deck and some of the passengers experienced this as a dramatic situation.



Safety is always top of our agenda and we are very well equipped with our crew who are very well trained for handling these types of situations and at the same time we are obviously very focused on avoiding situations like these.


Bjarne Koitrand
Director Ship Management

Meet us at the ’Logistik & Transport’ trade show on the 16 and 17 November

We will be exhibiting at the ‘Logistik & Transport’ trade show in Gothenburg. This is our first year as partner in the exhibition and it would be great to meet you on our stand, B09:12.


Come and visit our dedicated Customs Service team, who are ready to inform you about all the services they provide within Customs Solutions - read about their offers within this newsletter and feel free to make an appointment with them at our stand.


Our Shipping Logistics and Nordic sales teams will also be in attendance and will present logistics and transport solutions to you. As one-size does not fill all we are willing and able to support you should you have any special transport requirements and we look forward to helping satisfy your requests.


We look forward to seeing you there. Click here to go to the registration page.



Inge Rosenbæk Carlsen
Head of Freight Marketing

MY FREIGHT - our app!

Recently we launched our new app, MY FREIGHT.


The app has been developed to meet our customers request for simplifying the process around ‘no show’ and ‘late handling’ issues and can be used for ease of access to bookings and have the option to cancel or transfer a specific booking, if needed.


Before the app can be used to make any changes relating to our customers’ freight bookings a consent form has to be signed. Until then all accounts are set up as ‘view only’ by default.


The app can be downloaded for free on Google Play or App Store.

Stena Baltica adds two extra trips on the Gdynia-Karskrona route

Due to the fast growth of freight volumes on the route Gdynia-Karlskrona it has been decided to add another roundtrip of Stena Baltica. From 10 September Stena Baltica started departing with the extra roundtrip from Gdynia at 11:00 and from Karlskrona at 21:59 each Saturday.


In May this year two extra trips of Stena Baltica were already added on Tuesdays and the response from the freight market has been extremely positive. The increased number of sailings will increase Stena Line’s frequency even further from 34 to 36 trips per week, strengthening the position on the corridor between Poland and Sweden.


The route on Gdynia-Karlskrona has, over the last 20 years, become an important transport corridor to and from Scandinavia. Thanks to the fast development of the road and rail hinterland infrastructure, this ferry connection allows smooth transportation to and from Poland, as well as in further transit to and from the Czech Republic, Slovakia, Hungary, Romania, Bulgaria, Ukraine, Balkans and Turkey.


We hope that the new round trip will be well received by our freight customers who do not only need additional capacity but also higher frequency in order to deliver their goods on time.


Henryk Kaluzny
Freight Manager, Poland & Ukraine


Stena Line is a major, independent supplier of all sorts of customs solutions in Denmark, Sweden and Norway. We handle declarations from all ports of entry and offer the total paperwork in connection with transports between the Scandinavian countries. Our objective is to establish solutions which secure optimal, correct and smooth border crossing without waiting time. We work 24/7 and from the office in Denmark we also offer to insure the goods, which will cover the total transportation process.


In September 2015 we opened our office in Halden on the border between Norway and Sweden.


We optimise our services by having regular system quality control and continuously train our staff in the products as well as offering support and assisting our customers in customs related issues such as:

Exports/Imports to and from Norway
EU’s new code of customs, which took effect as from 1 May 2016
Customs duty debt and guarantees
Liability for export companies, transport companies and forwarding agents
Contracts and insurance options
Price quotes



Need any information? Read more here or contact
Jørgen Højmark, Freight and Customs Service Manager + 45 96 200 348, DK- Frederikshavn
Linn Victoria Nordbakke, Area Sales Manager + 47 483 02 063, NO-Halden 

Back to business

As in all of Stena Line Freight’s business areas we also in the Baltics, Russia and CIS areas noticed a tendency to low season during the summer time. Anyway we have stepped into September and we are happy to be back to a rapid growing work load in our business area.


In August we had a distinctive project cargo shipment for one of customers; we shipped a crushing plant from Travemünde (Germany) to Liepāja (Latvia) with ‘Urd’ which has a lane meter capacity of 1,598 and can carry 186 passengers. These kinds of project cargo shipment order are currently quite rare for our business region, as we would mostly ship agricultural and construction machinery. This special crushing plant machinery has a feed capacity of approximately 1,600 t/h and a gross weight of an impressive 49 tons. The crushing plant machinery was transported from Latvia to its final destination in Uzbekistan by road.


Our customer selects the crossing that best suits their needs and it is a pleasure for us to provide tailor made services to meet our customers’ requirements and ensure safe as well as timely delivery.


Look forward to shipping new project cargo!



Oskars Osis
Freight Commercial Manager, Baltics, Russia & CIS 

Developments on the North Sea

We have experienced a very busy summer both for passengers and freight on our North Sea crossings, despite the fact that Brexit has tampered the expectations on the trade with the United Kingdom and that customers tell us that the lower rate of exchange of the Pound Sterling puts some pressure on the export from the Continent to the United Kingdom.


The ongoing issues around Calais are a reason for many companies to steer at least some of their crossings via the North Sea in order to ensure a seamless and safe crossing for cargo and drivers.


In the meantime we are working hard on the reconstruction of the Terminal at the Europoort and we are preparing for the introduction of the second vessel on the Europoort -Killingholme route.


We are confident that when we have completed our fleet and the reconstruction in the Europoort we can then offer a full scale service organisation offering excellent and high frequency crossings for both drivers accompanied and unaccompanied units to and from the North and South of the United Kingdom.    


Rob Mittelmeijer
Freight Commercial manager

Solar panels fitted to port’s terminal building

As part of Stena Line’s drive to become the world’s greenest ferry operator, the company has just delivered an innovative solar project at Holyhead port.


The project involved the fitting of four 50kWp Solar PV panels to the roofs of terminal buildings, garage and shore shop. The project  was completed over a four-week period during the summer.


It estimated that the panels will save approximately 89 432 kg CO2 annually, provide 164 400 kWh of electricity and £27,276 in electricity savings.


Initiatives like this one point the way forward and, as a company, we need to focus on it if we are to achieve our vision of becoming the greenest ferry operator in the world.



Wyn Parry
Port Manager, Holyhead

Improved driver facilities, enhanced punctuality performance and a new mobile app

This year Stena Line has been putting a lot of effort into enhancing our punctuality, reliability and efficiency, three of the most important service indicators for the freight industry.  We all know how important these factors are helping in freight to play its pivotal role in the supply chain. The results in the first six months have been impressive with a year on year increase in punctuality of 7% which has resulted in hundreds of more sailings arriving on or ahead of time.  We have also been focussing on helping to reduce the number of ‘no shows’ on our sailings which in turn helps increase space availability for our freight customers thus improving operating efficiency.  This is an ongoing issue but hopefully innovations such as our freight app, My Freight, will help to significantly reduce this happening in the future.


Earlier this year, Stena Line teamed up with the Freight Transport Association (FTA) to take a closer look at our 12Quays terminal in Birkenhead to see if there were ways of improving the driver experience.  A number of recommendations came from the study including the use of a ‘new compound’ to the north of the terminal to facilitate safer parking which has been further enhanced by Stena Line’s provision of enhanced facilities for driver break and rest periods including the provision of drink and snack machines as well as shower facilities.  The new facilities have been officially up and running since 1st August and the feedback from drivers to date has been excellent.    


M6 Link Road
Work on the £125m Heysham to M6 Link Road is progressing well with construction now entering the final phase.  With less than a year to go until the road opens planning is already underway to mark the opening.  The new road which will be officially named Bay Gateway, will be open to the public later this year. The Northgate and Morecambe Road junctions will be reconfigured and all four slip roads will be opened before the whole project is finished.  The long-awaited new road will make the area more appealing for businesses by reducing travel times and increasing connections to the regional and national road network. It will also reduce congestion and help people to get around the area.


Dynamic freight industry
So as always, lot’s happening at Stena Line as we move into one of our busiest segments of the year.  While it has been one of the busiest summers on record for Stena Line’s travel customers, preparations are well under way for the traditional spike in freight volumes which kicks in in Q3 and Q4 so we are looking forward to an extremely busy few months ahead.  At Stena Line our ongoing commitment to our customers is to work as efficiently and reliably as possible.  A seamless customer experience reduces pressure in the traffic office and enhances contract profitability.  We know we have a huge responsibility to keep our customers freight moving in a highly dynamic freight industry and we strive to meet and surpass their expectations on a daily basis.



Richard Horswill
Head of Freight, UK/ROI

Welcome to Freight!


We are very pleased to announce that the post of freight area sales manager, covering Southern Great Britain, has been filled by our new colleague Eddie Kavanagh. Eddie has a background in retail and sales and has been part of Eurotunnel's commercial team for the past seven years.         We welcome Vladimirs Scavinskis as Freight Sales Manager for the Baltics, Russia & CIS areas. Vladimirs has experience in sales in the metal industry in Baltics, Russia and CIS countries and North-Italy. He previously worked with Robur Baltia with Morek and for Elektroskandia. 

We wish both Vladimirs and Eddie a warm welcome and very success in their new roles.