Maximum dimensions
Details of vehicles that exceed normal dimensions must be supplied before shipment can be authorized. One should supply details on the special form for Abnormal Load requests.

The maximum height for entering the port of Hoek van Holland is 4.30m, limited due to overhead power cable at railway line.

Limitations for Dangerous goods shipments
All vehicles intending to transport dangerous goods should provide information together with the booking request, but at least 4 hours notice to the Reservations in Hoek van Holland or Harwich.

Environmental license restriction in Hoek van Holland place additional restrictions on certain types of hazardous goods permitted on the quay side.

Plug-in facilities
Any vehicle requiring temperature control during the crossing must be pre-advised with the required temperature (Degrees Celsius) indicated on the booking instructions. Stena Line is not hold responsible for the control of connection on the fridge unit itself.

It will not be possible to offer plug-in for reefers on the quay side.

Other

Customs
No customs permanently available in Hoek van Holland on the quay side. If support will be necessary one can contact the freight check-in in Hoe van Holland.

Euro Vignettes
This will be available at the nearest location of the Shell Station at Coldenhove in Maasland. This location can be reached within 10 minutes from the terminal. Harwich International Port does also offer this service to the drivers.